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Right to meet basic needs: Measures taken to meet the biological basic needs of consumers such as eating, drinking, clothing, shelter, and even an increasingly pressing issue today; the right to live in a clean environment.
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Right to health and safety: Measures taken against risks and hazards encountered in the production, distribution, and use of goods and services purchased by consumers.
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Right to be informed: Regulations in various areas such as the qualities, usage conditions, prices, labels, etc., and informing the consumer.
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Right to representation, expression, and organization: Measures taken for consumers to express their thoughts and opinions in public institutions regarding any issue that concerns them, to create public opinion, to be a pressure element, to obtain their rights, to be conscious, and to have the power to protect themselves.
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Right to education: Practices related to the education of consumers in order to have a correct consumer consciousness, to know what their rights and responsibilities are, and to reach the level of conscious consumption.
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Right to choose: Consumers' ability to meet their own needs according to their income level, to choose and prefer among various goods and services, and to unilaterally terminate the contract.
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Right of withdrawal: The right to return the purchased goods without giving any reason within a certain period, without damaging the purchased goods and unilaterally terminating the contract, etc.
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Right to compensation: Elimination of the victimization of the consumer who is damaged in the purchase of goods and services.
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Right to protect economic interests: Measures taken to ensure that consumers are not victimized in various areas such as advertising, door-to-door sales, installment sales, unilateral contracts, consumer loans, after-sales services, various public services, etc.; providing goods and services under better and suitable conditions; not being deceived; not being harmed and preventing their victimization; all legal, administrative, technical, and contractual measures taken to raise the standard of living.
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Right to live in a healthy environment: Clean, adequate air and water; more green space; a clean and modern city; providing and taking all measures against waste.
